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New Line Installation

Asti
Dabbler
Posts: 15
Registered: 04-03-2014

New Line Installation

My current phone line is connected to the cabinet 12 in Stoke and if I perform a check on this website https://www.btwholesale.com/includes/adsl/main.html I can see that the apartments in the building next to mine can get FTTC and they are connected to the cabinet 84.
Do you think that requesting a new phone line installation I can get connected to the other cabinet?
Thanks
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: New Line Installation

Hi Asti,
It's very unlikely that you'll be connected to a different cabinet. We don't have the option of selecting the cabinet you're connected to either.
BT probably have a roster of where the cut off points are for installations to be connected.
Chris Pettitt
Cloud Environments Engineer