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New Fibre connect slow download

digitalfixer65
Dabbler
Posts: 15
Thanks: 2
Registered: 20-01-2014

New Fibre connect slow download

Openreach connected my FTTC this morning.
Upload speed was what I expected but download is the same as my old adsl.

I ran the test through my on router and by connecting my laptop directly to the modem.
Kevin
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: New Fibre connect slow download

Hi digitalfixer65,
Sorry for the slowdowns here. I've made some changes to your speed profile set on our side. If you could log into your router, hit the 'Disconnect' button and 'Connect' again, that should sort things out for you.
Chris Pettitt
Cloud Environments Engineer
digitalfixer65
Dabbler
Posts: 15
Thanks: 2
Registered: 20-01-2014

Re: New Fibre connect slow download

That was fast. BT Wholesale now show 71 down and 14.5 up.
Thank you.
Kevin.