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New FTTC stuck at 3mb line speed

cgoodwin
Newbie
Posts: 2
Registered: 12-11-2011

New FTTC stuck at 3mb line speed

Just set up with FTTC yesterday afternoon and all went well with the BT engineer. Had a good connection of 39MB and last night  was showing a line speed profile of 37MB. However this morning it seem sto be stuck down at 3MB
Could a Plusnet CS rep nudge my line speed for me please.
Thanks
3 REPLIES
Community Veteran
Posts: 38,422
Thanks: 1,006
Fixes: 58
Registered: 15-06-2007

Re: New FTTC stuck at 3mb line speed

Give them a call - it is doubtful whether there will be any reps on here until Monday.
I assume that this has got an silly low speed https://portal.plus.net/my.html?action=data_transfer_speed
cgoodwin
Newbie
Posts: 2
Registered: 12-11-2011

Re: New FTTC stuck at 3mb line speed

Yes it is showing 3mb, just thought i ,might be able to avoid the sitting on hold on the telephone but guess you are right the forum seems to get more reponses weekdays .
thanks
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: New FTTC stuck at 3mb line speed

Hi cgoodwin,
I've just set your profile to the correct FTTC one. You should see the difference shortly.
Jojo Smiley