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New FTTC stuck at 3mb line speed
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New FTTC stuck at 3mb line speed
12-11-2011 1:10 PM
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Just set up with FTTC yesterday afternoon and all went well with the BT engineer. Had a good connection of 39MB and last night was showing a line speed profile of 37MB. However this morning it seem sto be stuck down at 3MB
Could a Plusnet CS rep nudge my line speed for me please.
Thanks
Could a Plusnet CS rep nudge my line speed for me please.
Thanks
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Re: New FTTC stuck at 3mb line speed
12-11-2011 1:26 PM
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Give them a call - it is doubtful whether there will be any reps on here until Monday.
I assume that this has got an silly low speed https://portal.plus.net/my.html?action=data_transfer_speed
I assume that this has got an silly low speed https://portal.plus.net/my.html?action=data_transfer_speed
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Re: New FTTC stuck at 3mb line speed
12-11-2011 1:37 PM
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Yes it is showing 3mb, just thought i ,might be able to avoid the sitting on hold on the telephone but guess you are right the forum seems to get more reponses weekdays .
thanks
thanks
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Re: New FTTC stuck at 3mb line speed
14-11-2011 11:56 AM
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Hi cgoodwin,
I've just set your profile to the correct FTTC one. You should see the difference shortly.
Jojo
I've just set your profile to the correct FTTC one. You should see the difference shortly.
Jojo
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