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New FTTC customer current speed query.

justdave
Grafter
Posts: 25
Registered: ‎18-05-2013

New FTTC customer current speed query.

Hi
I joined Plusnet yesterday with FTTC. My estimate was 51mb down and 13mb up. I'm currently getting around 48 mbit down and 17 up. In the control panel it says current speed s 78mb?
What am I connected at? I can't see the stats on the ECI modem. If it is 78mb how do I get the extra speed?
Thanks
Dave
3 REPLIES
Community Veteran
Posts: 6,316
Thanks: 86
Fixes: 3
Registered: ‎08-01-2008

Re: New FTTC customer current speed query.

If you run the BT Wholesale speed test: http://speedtest.btwholesale.com/ then select 'further diagnostics' you will get (amongst other things) your BT IP Profile, this is set at around 97% of your sync speed.
The Plusnet Current Line Speed should match this figure (rounded down slightly) but it takes time to update.  78 is the initial setting for new fibre connections (on 'up to 80Mb/s').
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justdave
Grafter
Posts: 25
Registered: ‎18-05-2013

Re: New FTTC customer current speed query.

Ah OK thanks. That says:  IP Profile for your line is - 50.44 Mbps. I guess hopes of a higher speed are dashed in a flash. Smiley
njay
Grafter
Posts: 184
Registered: ‎05-04-2013

Re: New FTTC customer current speed query.

Yes. Looks like the estimate was spot on.