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New FTTC connection yesterday - wrong IP profile?
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New FTTC connection yesterday - wrong IP profile?
18-02-2014 9:18 PM
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Hi,
I got FTTC installed yesterday and would just like to check everything is setup correctly. Doing a speed test here: http://www.speedtest.btwh...ceTesterWS/diagnostics I get:
Download speedachieved during the test was - 35.7 Mbps
For your connection, the acceptable range of speedsis 60 Mbps-45.7 Mbps .
Additional Information:
IP Profile for your line is - 45.7 Mbps
Upload speed achieved during the test was - 16.3Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
I should be on the 76Mb unlimited fibre service. Looking at the connection details on Plusnet website I see I am Sync'ed at 37Mb. Am I on the Essentials service? DSL checker says I should be getting 79.9MB download rate and 19.9Mb up.
Thanks
I got FTTC installed yesterday and would just like to check everything is setup correctly. Doing a speed test here: http://www.speedtest.btwh...ceTesterWS/diagnostics I get:
Download speedachieved during the test was - 35.7 Mbps
For your connection, the acceptable range of speedsis 60 Mbps-45.7 Mbps .
Additional Information:
IP Profile for your line is - 45.7 Mbps
Upload speed achieved during the test was - 16.3Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
I should be on the 76Mb unlimited fibre service. Looking at the connection details on Plusnet website I see I am Sync'ed at 37Mb. Am I on the Essentials service? DSL checker says I should be getting 79.9MB download rate and 19.9Mb up.
Thanks
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Re: New FTTC connection yesterday - wrong IP profile?
19-02-2014 10:13 AM
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Hi chaoticatom,
I have changed your connection profile on your account so you should start to see an increase in speeds shortly.
I have changed your connection profile on your account so you should start to see an increase in speeds shortly.
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Re: New FTTC connection yesterday - wrong IP profile?
19-02-2014 10:22 AM
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Also make sure you do any speed tests via a wired connection as the wireless can result in very variable / low results.
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