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New Customer

tigersb
Hooked
Posts: 8
Thanks: 1
Registered: ‎31-07-2020

New Customer

Hi
I have plugged in my router and I have a steady orange light
Can't get through on the phone
3 REPLIES 3
jab1
Legend
Posts: 17,078
Thanks: 5,470
Fixes: 254
Registered: ‎24-02-2012

Re: New Customer

Welcome to the  forums, @tigersb .

When did your broadband officially go 'live'? If it was today, be patient - it can take up to midnight for the automatic systems to complete. If you still have no connection tomorrow, report back, someone may be able  to help

John
tigersb
Hooked
Posts: 8
Thanks: 1
Registered: ‎31-07-2020

Re: New Customer

Thanks
I managed to get through and one of the tech guys got me sorted
jab1
Legend
Posts: 17,078
Thanks: 5,470
Fixes: 254
Registered: ‎24-02-2012

Re: New Customer

Good -  always good to hear when someone gets a result.👍

John