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New Customer, no details.

Posts: 3
Registered: ‎30-03-2020

New Customer, no details.

Hi, signed up to switch across from BT at the weekend. During which I may have given an incorrect email address. This means I haven't received any details or further information. I can log into the PlusNet email but not sign into the members account area to try and rectify the issue. The password/login forgotten process also isn't an option if the email address is wrong. The online chat isn't available for this problem and the phone line waiting time varies each time I call.  


Any thoughts on how to get this sorted from the Staff here?