New Customer - broadband alternating flashing orange and broadband sign flashing red
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New Customer - broadband alternating flashing orange and broadband sign flashing red
26-10-2020 10:00 AM
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Re: New Customer - broadband alternating flashing orange and broadband sign flashing red
26-10-2020 10:10 AM
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@CQ When did you receive the email? If it was today, it may take up to midnight for the system to be fully configured. Let us know if you are still having problems tomorrow morning.
Re: New Customer - broadband alternating flashing orange and broadband sign flashing red
27-10-2020 11:52 PM
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Re: New Customer - broadband alternating flashing orange and broadband sign flashing red
28-10-2020 5:23 AM
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Which troubleshooting checks have you specifically gone through, is your router plugged into the test socket: https://community.plus.net/t5/Library/Testing-From-The-Master-Socket/ba-p/1322242
Also run a line test online here https://www.plus.net/my-account/tools/phone-troubleshooter as this will check the phone line for any underlying faults with the service.
Re: New Customer - broadband alternating flashing orange and broadband sign flashing red
28-10-2020 8:56 AM
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