New Customer Survey
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New Customer Survey
08-08-2007 5:34 PM
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To thank people for spending a little time on this, each month one participant will be chosen at random to receive a free years worth of Broadband. I hope that as many of you as possible will choose to help us here by completing the survey each month. Getting good quality and qualified customer feedback is really important to us, and over time this survey will become a major part of how we measure customer satisfaction (hopefully not dissatisfaction!) and as such, how we drive our development across the business.
The survey can be found at http://surveys.plus.net/ratemyservice
I'd like to thank everyone in advance for your help with this and would be happy to address any questions or comments about the survey itself.
Cheers,
Ian
Re: New Customer Survey
08-08-2007 5:57 PM
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I am on PAYG. If I win the 12 months of free Broadband, can I be credited the £180 rather than change to BBYW ?
SW.
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
Re: New Customer Survey
08-08-2007 6:41 PM
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Good luck
Ian
Re: New Customer Survey
09-08-2007 10:43 AM
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e.g. can I enter using both my BB account and any free dial-up PAYG accounts?
I presume the answer to the second question should be 'no', but I didn't notice anything that excluded it ....
Re: New Customer Survey
09-08-2007 5:23 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: New Customer Survey
10-08-2007 9:41 AM
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Re: New Customer Survey
10-08-2007 4:05 PM
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Re: New Customer Survey
11-08-2007 1:05 PM
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I'd imagine that we'll be posting confirmation to the forums when the new month's voting commences.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: New Customer Survey
11-08-2007 4:29 PM
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