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New Connection d/l 19.mb at router - upload 0.43mb a router
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New Connection d/l 19.mb at router - upload 0.43mb a router
09-06-2013 12:49 PM
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New connection previously with BE on LLU service - if anything d/l speed is quicker but it's the upload speed that i'm enquiring about with BE i was getting 1.2-1.3mb upload but as per subject considerably less with my Plusnet line.
Connection has not been up for 3 days yet admittedly - but upload speed is showing rock steady 433 while d/l is 19400 - is this correct or should i be expect a better upload speed ?
using supplied modem - but similar speeds with previous netgear
Connection has not been up for 3 days yet admittedly - but upload speed is showing rock steady 433 while d/l is 19400 - is this correct or should i be expect a better upload speed ?
using supplied modem - but similar speeds with previous netgear
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Re: New Connection d/l 19.mb at router - upload 0.43mb a router
09-06-2013 12:52 PM
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Hey there,
Welcome to Plusnet and the Community Boards,
By default the upload speed is capped at 448 - You are able to request for this to be uncapped, however there is always the risk of the line becoming unstable (we have to make you aware of this).
If you want me to place this order, just reply here and I'll sort it out for you
Regards,
Matt
Welcome to Plusnet and the Community Boards,
By default the upload speed is capped at 448 - You are able to request for this to be uncapped, however there is always the risk of the line becoming unstable (we have to make you aware of this).
If you want me to place this order, just reply here and I'll sort it out for you
Regards,
Matt
Message 2 of 8
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Re: New Connection d/l 19.mb at router - upload 0.43mb a router
09-06-2013 1:04 PM
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Matt / Paul
Please remove the upload cap - if it causes problems - then i guess we can always re-instate it
Documentation didnt mention a cap being in plce - hence my question
Thanks for prompt reply
Please remove the upload cap - if it causes problems - then i guess we can always re-instate it
Documentation didnt mention a cap being in plce - hence my question
Thanks for prompt reply
Message 3 of 8
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Re: New Connection d/l 19.mb at router - upload 0.43mb a router
09-06-2013 1:13 PM
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Hey Paul,
No worries - I've placed the order to remove the cap for you (reference 1-16382825537) this order will complete on 11th June.
Enjoy the rest of your day!
Matt
No worries - I've placed the order to remove the cap for you (reference 1-16382825537) this order will complete on 11th June.
Enjoy the rest of your day!
Matt
Message 4 of 8
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Re: New Connection d/l 19.mb at router - upload 0.43mb a router
09-06-2013 1:15 PM
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thanks
wont hold our feet to the fire for wrong info - but what sort of improvement might i expect in upload speed
wont hold our feet to the fire for wrong info - but what sort of improvement might i expect in upload speed
Message 5 of 8
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Re: New Connection d/l 19.mb at router - upload 0.43mb a router
09-06-2013 1:16 PM
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Hey,
The upload speed will be "up to 1Mbps" I believe.
Thanks,
Matt
The upload speed will be "up to 1Mbps" I believe.
Thanks,
Matt
Message 6 of 8
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Re: New Connection d/l 19.mb at router - upload 0.43mb a router
09-06-2013 1:21 PM
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Thanks
Fingers and everything else crossed
Fingers and everything else crossed
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Re: New Connection d/l 19.mb at router - upload 0.43mb a router
10-06-2013 11:47 AM
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Looks like it's due to complete tomorrow for you, hope it improves things
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- Re: New Connection d/l 19.mb at router - upload ...