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Network drops every night at 9:30pm for about 2 minutes....

mikeiow
Newbie
Posts: 3
Registered: ‎16-07-2012

Network drops every night at 9:30pm for about 2 minutes....

We've had Plusnet in a holiday home for some time...and every night, at 9:30, the network stops, the router flashes red for a couple of minutes, then returns.
Nothing else is happening in the house - it is a simple holiday let, no funky technical stuff!

Welcome any ideas anyone might have!

 

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,625
Thanks: 10,189
Fixes: 1,606
Registered: ‎21-04-2017

Re: Network drops every night at 9:30pm for about 2 minutes....

Hi there,

I'm sorry to see your broadband's not working well in your holiday home.

Could you private message me the account username so I can take a look? 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet