Hello there, this is around my third time trying to sort my internet out, you probably think im a pain in the bum!, basically my internet has been slow for pretty much the whole time ive had plus net, i understand this is due to alot of random disconnects from the service, this was due to my son pulling out the router cable... well ive been away for around 4 weeks and my wife has moved the room about, Thus unplugging the internet before disconnecting manually... so this must have put some limitations on our line, i just want to sort this now, i will do everything that is asked from the support guys now as you have my undivided attention, ive been paying 25 quid for plusnet for around 6 months and its really getting me down that this internet speed is so slow.. i cant do anything that i want to , from downloading a game to watching youtube... even normal sites take forever to load. as it stands i will be changing provider when my time is up with plusnet, but i really dont want to as the support is good and its a decent price please please please help me as this is my last straw im going mad!!
