Need to keep re-starting!
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- Re: Need to keep re-starting!
Need to keep re-starting!
23-12-2007 11:25 AM
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When I leave the internet for a while to sort out files, photos, video editing etc (ie activities not requiring on-line) - on trying to return to email or surfing, I find that pages won't load and emails wont collect.
The only way to rectify this seems to be to close down and restart, which is becoming a real nuisance. Anyone else suffer this, or can help?
In general I am more than happy with Plusnet broadband, but this problem is driving me daft!
Re: Need to keep re-starting!
23-12-2007 11:37 AM
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If a router are you connecting through USB, wired network connector or wireless
Re: Need to keep re-starting!
23-12-2007 11:47 AM
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For a quick solution I go to Control Panel - Network Connections and disable the connection and re-enable it. Not the most elegant solution but I haven't had enough time to really see what is happening.
HTH
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Need to keep re-starting!
23-12-2007 12:38 PM
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Through a USB connection (the ethernet connection is to my other computer, upstairs) The router is the Plusnet supplied BT Voyager 210.
Mav,
Will try your method (easier than a total restart - thanks.
Re: Need to keep re-starting!
23-12-2007 12:49 PM
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paul
Re: Need to keep re-starting!
23-12-2007 1:01 PM
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sorry couldn't see anything about switching off to save power (then again I'm not too good at these things!) when I followed your instruction.
Re: Need to keep re-starting!
23-12-2007 1:09 PM
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Re: Need to keep re-starting!
23-12-2007 1:36 PM
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I'm on XP - cannot understand why it's different. Then, as I say, not very tech minded!
Re: Need to keep re-starting!
23-12-2007 1:38 PM
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Try Oldjim's suggestion of course, but also have a look at this:
Perhaps if you try Start->Settings->Control Panel->Performance and Maintenance->System->Hardware->Device Manager.
That should open a "tree" of devices in your computer.
Scroll down the tree-list of devices, click to open "Universal Serial Bus Controllers" then look at "USB Root Hub" --there may be more than one.
Double click each of them and you should see a tab for "Power Management" which is where I was pointing you in my original reply.
paul
Re: Need to keep re-starting!
23-12-2007 1:41 PM
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As I am on XP SP2 also I don't know why it is different - are you running with administrator rights or a limited user account.
Quote from: johnnyp When I go to 'power options', there is no 'standby' box, just monitor and disk selectors.
I'm on XP - cannot understand why it's different. Then, as I say, not very tech minded!
Edit
Checking paulh's suggestion mine are set to switch off to save power which is the default but as my system never goes onto standby that doesn't matter
Re: Need to keep re-starting!
23-12-2007 2:16 PM
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Managed to get to the USB root hub (3 of them) and removed the ticks in 'Power Management'.
Now to wait and see if it works!
Thanks for the help.
Oldjim,
Thanks also, sad to say I don't know what I am concerning 'administrator', 'limited user' etc. Just bought the computer, switched it on and away we go - that was it!! Cheers.
Merry Xmas to all.
Re: Need to keep re-starting!
23-12-2007 2:27 PM
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hope that fixes it.
if it doesn't there are at least two other possibilities that occur to me to have a look at , but it's always best to try one thing at a time.
One might be an "idle timeout" setting on the voyager 210 (if there is one -- i'm not familiar with that device)
do post back if you have further problems, no doubt someone will be able to help.
Re: Need to keep re-starting!
23-12-2007 2:54 PM
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Re: Need to keep re-starting!
23-12-2007 3:22 PM
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Having said all that if the suggestion by paulh fixes it I wouldn't take it any further
Re: Need to keep re-starting!
23-12-2007 4:13 PM
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Yes it seems I am logged on as 'administrator' (followed your link), so I still cannot understand why that 'box' was missing in the power options
Oh well, have to wait and see if the other 'fix' works, Cheers.
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- Re: Need to keep re-starting!