I am posting this here because I prefer not to use the telephone due to my stammer, and because the online-chat facility appears to be out of action.
I spoke earlier with a very helpful and friendly chap called George Wainwright, complaining about the state of my broadband service. We arranged that a BT engineer would visit me on Saturday AM. I have since made a telephone order to upgrade my cabled Broadband service to a Fibre Optic service. I would like, therefore, to cancel the engineer’s visit on Saturday.
Could someone reply to this message to confirm that the visit has been cancelled?