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Need to cancel BT engineer visit

carlcaulkett
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Posts: 54
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Registered: 25-07-2016

Need to cancel BT engineer visit

Hello,

I am posting this here because I prefer not to use the telephone due to my stammer, and because the online-chat facility appears to be out of action.

 

I spoke earlier with a very helpful and friendly chap called George Wainwright, complaining about the state of my broadband service. We arranged that a BT engineer would visit me on Saturday AM. I have since made a telephone order to upgrade my cabled Broadband service to a Fibre Optic service. I would like, therefore, to cancel the engineer’s visit on Saturday.

Could someone reply to this message to confirm that the visit has been cancelled?

 

Thanks in advance,

Carl

 

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Re: Need to cancel BT engineer visit