Need a reset
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- Re: Need a reset
Need a reset
19-12-2010 9:28 AM
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Re: Need a reset
19-12-2010 10:02 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Need a reset
19-12-2010 10:21 AM
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PlusNet Broadband Premier Option 1 (Annual Contract, No Modem) £21.99
Re: Need a reset
19-12-2010 10:34 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Need a reset
19-12-2010 10:44 AM
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http://community.plus.net/forum/index.php/topic,91595.0.html
You need to contact Plusnet and say that it has been suggested that you are on the wrong service offer. You could point them to the two topics I've linked.
Unfortunately as it's Sunday the two people who would be the best bet for a speedy resolution are not around.
[me=jelv]JoJo or Chris if you see this, please can you take a look[/me]
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Need a reset
19-12-2010 10:58 AM
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Re: Need a reset
19-12-2010 11:16 AM
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yes looks like the same problem have raised a ticket, my next payment is due on the 27 so i hope it will be re-set then. Off-topic is there a better plan for me now or should i stick with what i have, thanks for you help.
Re: Need a reset
19-12-2010 12:32 PM
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If you haven't heard anything by mid-day on Monday can you send me a Private Message to remind me please. I have a way I can sometimes get an alert to the correct people - I'll give that a go.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Need a reset
19-12-2010 2:00 PM
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http://www.plus.net/wizard/?p=view_question&id=38062932
Re: Need a reset
20-12-2010 11:32 AM
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Unfortunately due to the problems we're having with our traffic management system I can't do anything to help at the moment. I'll do what I can to help as soon as possible:
http://usertools.plus.net/status/archive/1292844226.htm
Re: Need a reset
20-12-2010 11:40 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Need a reset
20-12-2010 1:59 PM
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Don't know whats happened now but i have the same speed as i do after 4pm. Perhaps when 4pm comes it will go fast agian..... anyway hope you guys fix it soon got xmas albums to get.
Re: Need a reset
20-12-2010 2:13 PM
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I'm afraid at the moment things will be unlikely to change after 4pm.
[quote=excerpt from traffic management service status]Our traffic management platforms are 'frozen' at 9.00pm last night. Any traffic management restrictions that were applied to your account at this time of the evening will still be in place now.
Jojo
Re: Need a reset
20-12-2010 3:28 PM
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I wish i had read this earlier.....
* If you've disconnected/reconnected between 9.00pm last night and now then you will have been assigned a 'default traffic management profile' from 9.00pm last night. This profile heavily restricts time sensitive activities such as Peer-to-Peer filesharing and Binary Usenet. It may also affect the use of some high-definition streaming services and download sites/servers.
At least i would have been able to do some downloading before 4pm, what a time for this to happen.....now what did i used to do before i had a pc.
rash.
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