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Mybroadbandspeed.co.uk

Community Veteran
Posts: 2,437
Thanks: 272
Fixes: 2
Registered: ‎04-08-2009

Mybroadbandspeed.co.uk

After clicking on the "Begin" button it displays ..
The license for this speed test has expired. Please contact the webmaster of this site to let them know.
So I have!!    Grin
14 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Mybroadbandspeed.co.uk

well you know PN Accounts are hopeless, they forgot to pay the bill
Community Veteran
Posts: 2,437
Thanks: 272
Fixes: 2
Registered: ‎04-08-2009

Re: Mybroadbandspeed.co.uk

Happened last year as well!  haha
grahamt
Rising Star
Posts: 567
Thanks: 13
Registered: ‎05-04-2008

Re: Mybroadbandspeed.co.uk

Glad to see this thread. Just got a new router set up and wanted to test my speed. I wondered whether the message I got was related to my new setup, so I'm relieved that's not the case.
Graham
Community Veteran
Posts: 1,012
Registered: ‎01-08-2007

Re: Mybroadbandspeed.co.uk

Just received  the same message when I went to run a speed test.    Expect it will be Monday now before it's sorted.
BML
Dabbler
Posts: 23
Registered: ‎10-04-2007

Re: Mybroadbandspeed.co.uk

In the mean time you can use http://www.speedtest.bbmax.co.uk as an alternative.
danger11
Grafter
Posts: 110
Registered: ‎23-02-2010

Re: Mybroadbandspeed.co.uk

Community Gaffer
Community Gaffer
Posts: 13,494
Thanks: 1,218
Fixes: 96
Registered: ‎04-04-2007

Re: Mybroadbandspeed.co.uk

Quote from: nozzer
Happened last year as well!  haha

It's happened three times previously! Angry
We've an internal problem raised to address the issue but I'm not sure what's gone wrong here as I put the wheels in motion back on the 21st December to make sure this didn't happen! I was assured last week that the license key had been updated but the evidence today/yesterday would suggest otherwise Cry

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Gaffer
Community Gaffer
Posts: 5,275
Thanks: 599
Fixes: 5
Registered: ‎04-04-2007

Re: Mybroadbandspeed.co.uk

Bill was paid, licence received and as far as I knew, was deployed to the servers!  Undecided
Kelly Dorset
Broadband Service Manager
Community Veteran
Posts: 17,880
Thanks: 1,644
Fixes: 19
Registered: ‎06-11-2007

Re: Mybroadbandspeed.co.uk

Nice "smug" reply....... Roll eyes
BUT..... 48 hours after nozzers original post........
still the same message...... licence expired...  Sad
Community Gaffer
Community Gaffer
Posts: 13,494
Thanks: 1,218
Fixes: 96
Registered: ‎04-04-2007

Re: Mybroadbandspeed.co.uk

Quote from: shutter
still the same message...... licence expired...  Sad

Now fixed.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

thisoldman
Grafter
Posts: 1,220
Thanks: 2
Registered: ‎06-04-2009

Re: Mybroadbandspeed.co.uk


so what went wrong and why did kelly post nonsense
Community Veteran
Posts: 26,722
Thanks: 936
Fixes: 10
Registered: ‎10-04-2007

Re: Mybroadbandspeed.co.uk

Where did kelly post nonsense? If you are referring to
Quote from: Kelly
Bill was paid, licence received and as far as I knew, was deployed to the servers!  Undecided

the emoticon on the end said it all - as far as he was concerned all that should have been done had been done and therefore he was somewhat confused as to what had happened.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 1,012
Registered: ‎01-08-2007

Re: Mybroadbandspeed.co.uk

Glad to see all is working well now.
Community Gaffer
Community Gaffer
Posts: 5,275
Thanks: 599
Fixes: 5
Registered: ‎04-04-2007

Re: Mybroadbandspeed.co.uk

Thanks Jelv.
Yeah, my Service guys picked up the expiry in December, arranged for the new cert, got it paid and the license key passed over to the devs.  The devs put it on the servers last week.
However, it turns out there was a problem with our documentation on the file layout of that server and a duplicated key file, so we ended up updating the wrong file.  We've removed it and updated the documentation so that it doesn't happen again.
Really quite frustrating.  Sad
Kelly Dorset
Broadband Service Manager