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Mybroadbandspeed.co.uk

Community Veteran
Posts: 2,391
Thanks: 252
Fixes: 2
Registered: 04-08-2009

Mybroadbandspeed.co.uk

This is still displaying "Sorry - My Broadband Speed is currently experiencing technical difficulty and may display misleading test results. Thanks for bearing with us while we fix things".
Is this still the case? Seems to have been in this state for yonks. It's showing my speeds ok.
4 REPLIES
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Community Gaffer
Community Gaffer
Posts: 13,423
Thanks: 1,184
Fixes: 92
Registered: 04-04-2007

Re: Mybroadbandspeed.co.uk

Yes, it is still the case. It will be performing OK on occasion because there's likely to be less traffic hitting the platform now that the message is in place. On higer end connections, the performance issues are likely to be most noticeable e.g. from a test I've just run on my own line:


Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 3,188
Thanks: 20
Fixes: 2
Registered: 31-07-2007

Re: Mybroadbandspeed.co.uk

Problems with it for both up and download speeds.  80% into the upload test it drops the speed from 340kB/s to 240, with 240 as the end result and at times the download speed seems to go crazy at the 90% mark and speeds up then slows down
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Community Veteran
Posts: 2,391
Thanks: 252
Fixes: 2
Registered: 04-08-2009

Re: Mybroadbandspeed.co.uk

Can't it be fixed? I hope PN isn't paying Ookla for this!
Community Gaffer
Community Gaffer
Posts: 5,269
Thanks: 577
Fixes: 5
Registered: 04-04-2007

Re: Mybroadbandspeed.co.uk

It's not the software, more the kit it lives on.
Kelly Dorset
Broadband Service Manager