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My router has suddenly crashed

FIXED
ellythemoo
Rising Star
Posts: 67
Thanks: 19
Fixes: 1
Registered: ‎19-09-2018

My router has suddenly crashed

I'm trying to set up a Linksys thingy and it couldn't connect to the modem so it suggested I reset my Plusnet router. So I did so and now nothing is working. For some reason I am now "connected without internet" when all I did was reset the stupid thing which normally doesn't have any bad effect at all. Can anyone help please? I now have absolutely 0 wifi and am typing through my phone hotspot. Thanks very much!

2 REPLIES 2
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,452
Thanks: 536
Fixes: 93
Registered: ‎27-11-2020

Re: My router has suddenly crashed

Hey there @ellythemoo sorry to hear it is playing up. What router are you using and what are the lights doing?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
ellythemoo
Rising Star
Posts: 67
Thanks: 19
Fixes: 1
Registered: ‎19-09-2018

Re: My router has suddenly crashed

Fix

Sorry, it's sorted now but I can't figure out how to close the thread.