My friend,s internet not working
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- My friend,s internet not working
My friend,s internet not working
27-07-2012 8:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can anyone tell me what causes the internet not to work. Is it fixable?
She said the laptop said it cannot connect to the internet and I paid her a bit of money for the laptop and she want's me to take back the laptop her money but I am concerned that it will be something simple that is wrong.
Any advice
Thanks
Re: My friend,s internet not working
27-07-2012 8:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
First is the router connecting to the internet - all lights green
Second can the laptop see the router via wireless
If it can't take try connecting by wire (take one along to test)
Can the laptop see any other wireless stations if it can't see her router
Re: My friend,s internet not working
27-07-2012 8:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What make of router
Is router connected via cable to laptop ?
Do you know the "security" code of the Router ?
If using wireless connection..... is the wireless actually switched on, on the laptop ?
Download "inSSIDer" onto a dongle, then onto the laptop, to see what wireless signals are available.... it should see the router if it is wireless as the most strongest signal.
the more info you can give ..... the more easy it will be to diagnose your problems....
Re: My friend,s internet not working
27-07-2012 9:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for your help.
Re: My friend,s internet not working
27-07-2012 10:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: My friend,s internet not working
27-07-2012 11:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks
Re: My friend,s internet not working
28-07-2012 12:15 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You say that all lights are green I have a sneaky feeling that it is a Super Hub
If it is a Super Hub it should have a Blue Light flashing on it that is the top Light should flash Blue!
If the Light is not Blue and flashing the wireless connection is not connected.
The "Default Security Code" of the Super Hub is on the Back of the Super Hub.
Call NTL on any NTL Phone on 150 and go to Broadband for help setting up the Super Hub.
Hope this helps!
[Edit] Added Linke
How do I set up the Virgin Media Super Hub?
Re: My friend,s internet not working
28-07-2012 7:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
When faced with two choices, simply toss a coin. It works not because it settles the question for you. But because in that brief moment while the coin is in the air. You suddenly know what you are hoping for.
Re: My friend,s internet not working
28-07-2012 10:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: My friend,s internet not working
29-07-2012 7:45 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- My friend,s internet not working