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My connection is so slow I can't report it via tickets

Whiskerpuss
Grafter
Posts: 46
Thanks: 2
Registered: 24-06-2008

My connection is so slow I can't report it via tickets

My connection is terrible, pages can't load, and if they do they take minutes, and i mean minutes! I just hope this message posts or times out like most other sites.
Is there a problem? I can't find anything on website apart from the planned maintenance by BT and its not in my area (South West).
Can't opena ny websites as conneciton too slow.
I did catch a mesage when I rang Plusnet saying something about Apple? Was too quickly spoken to catch what was said. I use a Macbook Pro so it must be something to do with OSX but have no idea.
Waiting times for tech support at moment is 45 minutesHuh? Hanging on with my mobile. Good job I have unlimited minutes.  Undecided
Can someone let me know what the hells going on?
2 REPLIES
racquel
Grafter
Posts: 181
Thanks: 4
Registered: 21-11-2008

Re: My connection is so slow I can't report it via tickets

Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: My connection is so slow I can't report it via tickets

@Whiskerpuss
I see you contacted us last night, are you still having issues?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff