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My computer's internet connection speed isnt as fast as any other device

Finley_Searle
Newbie
Posts: 1
Registered: 10-12-2017

My computer's internet connection speed isnt as fast as any other device

I use my computer for gaming such as: Destiny 2, Rainbow Six Siege but I am not able to play them due to my connection speed. My brothers PS4 can run Rainbow six siege and destiny 2 fine without lag. 

here are my speedtest.net results in Mbits

Ping: 38ms

Download: 6.73

Upload: 0.35

this is the sort of internet speeds i get with no one in the house but i still cant play those games smoothly. Please help 

Tags (1)
2 REPLIES
runhare
Aspiring Pro
Posts: 513
Thanks: 47
Fixes: 1
Registered: 09-10-2007

Re: My computer's internet connection speed isnt as fast as any other device

Hi there,

to diagnose the propblem we need to know a little more . Lets start here

Are you using wired or wifi connections?

if you are both using  wifi,   what's the distance between your equipment and the router? Wi-fi is only a weak signal in most cases,   dependent on make and model. Is there anything in the way?  Wifi  is distance dependent and is also affected by walls, ceilings, other electrical apparatus and even furniture! I have even known an ironing board to affect a wifi signal  

If you are both using the internet at the same time, and one is wired and one is not, there could well be differences in percived connection speed.

 

 

Plusnet Help Team
Plusnet Help Team
Posts: 7,210
Thanks: 2,052
Fixes: 359
Registered: 21-04-2017

Re: My computer's internet connection speed isnt as fast as any other device

Hello there and welcome to the community forums.

I agree with gpsmout. it'd be useful to know whether your PC is hard wired to your router or using the WiFi.

 

-Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team