My broadband's out (again)
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My broadband's out (again)
10-07-2014 7:29 PM
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Note to Plusnet: Erm ... guys, I've got work to do this evening ...
Re: My broadband's out (again)
10-07-2014 7:35 PM
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Re: My broadband's out (again)
10-07-2014 7:40 PM
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Re: My broadband's out (again)
10-07-2014 7:51 PM
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Re: My broadband's out (again)
10-07-2014 7:54 PM
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Having the same problem. Was working before I left for work at 8am this morning. Ran as many tests as I could and started looking for any info.
Anyone getting this same problem on the test?
Test Results
Test Succeeded DSL
Test Failed ATM
No ATM activity detected on your DSL line.
Test Failed PPP
Your connection is currently down.
Guess I'm just going to have to wait?
Re: My broadband's out (again)
10-07-2014 7:59 PM
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Still nothing on the Plusnet "Service Status" page. You've got to ask yourself, what's the point in having a Service Status page if you're not going to keep it current.
What a pain in the ....!
Re: My broadband's out (again)
10-07-2014 8:01 PM
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Sorry for the delay.
Re: My broadband's out (again)
10-07-2014 8:17 PM
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Re: My broadband's out (again)
10-07-2014 8:45 PM
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Data rate up has plummeted from around 888 to 469 - conversely data rate down is better than usual (2800ish) at 3079 - EDIT now Data Rate Up : 667 Data Rate Down : 2915
Re: My broadband's out (again)
10-07-2014 9:22 PM
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Re: My broadband's out (again)
10-07-2014 9:52 PM
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Called support
Told BT outage country wide, affecting over 5000 customers
mine has been restored as of 10 - 15 mins ago
Edit:
I forgot to add
I had to reinsert my username & password to connect as it defaulted to the tr069 details
ATM the connection is slow, worse than dial up
will reboot router, them post screenshots
Re: My broadband's out (again)
10-07-2014 10:16 PM
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Quote from: Chris The issue should have now cleared.
It hasn't. Still up and down like the proverbial.
Re: My broadband's out (again)
10-07-2014 11:00 PM
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Throwing up DNS connectivity error messages
I have tried your dns / googles dns & openDNS
Factory reset & still the same
Here are the screenshots to compliment my earlier post
The message I received after I inserted my username / password
After refreshing the page
I have a fairly decent connection atm / will continue to monitor
Can I please have a copy of the radius log to compare with my reboots / factory resets etc
Re: My broadband's out (again)
11-07-2014 12:23 AM
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http://status.aa.net.uk/apost.cgi?incident=1965
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: My broadband's out (again)
11-07-2014 4:25 AM
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