My broadband restriction is still not lifted
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- Re: My broadband restriction is still not lifted
02-11-2019 3:31 AM - edited 02-11-2019 3:33 AM
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Unfortunately my internet is still restricted any help in resolving this issue please as it should be working by now, but still frustrated I can’t go online
Many thanks
Fixed! Go to the fix.
Re: My broadband restriction is still not lifted
02-11-2019 1:31 PM
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Thanks for getting in touch @bushboyqpr
I'm sorry to see that the restrictions haven't yet been lifted following setting up a payment plan. I've raised this to the appropriate team to remove which should be on Monday at the very latest however I'm also seeing what we can do today.
Apologies for the inconvenience caused.
Re: My broadband restriction is still not lifted
02-11-2019 1:55 PM
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@bushboyqpr this should be sorted now. Hope this helps.
Re: My broadband restriction is still not lifted
02-11-2019 4:06 PM
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Best wishes
Rich
Re: My broadband restriction is still not lifted
02-11-2019 4:08 PM
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All the best to the Plusnet team
02-11-2019 4:17 PM
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Re: My broadband restriction is still not lifted
02-11-2019 8:31 PM
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Best wishes
Rich
Re: My broadband restriction is still not lifted
03-11-2019 6:06 AM
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