My Plusnet broadband is down again.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: My Plusnet broadband is down again.
My Plusnet broadband is down again.
08-02-2013 7:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Anyone else having the same problem? I'm on the South coast.
Re: My Plusnet broadband is down again.
08-02-2013 8:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote Service: Broadband
Posted: Fri, Feb 08 2013 at 19:40:50
Subject: Broadband connectivity issues (74410) - NEW
We've become aware of an issue causing authentication errors when trying to connect to the Internet.
This problem may also be causing customers to see BT Wholesale holding pages instead of the websites they are attempting to view.
We're currently investigating this issue and will provide an update as soon as we have more details.
Please accept our apologies for any inconvenience.
Kind Regards,
Chris Parr
Customer Support
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: My Plusnet broadband is down again.
08-02-2013 8:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry all.
Re: My Plusnet broadband is down again.
08-02-2013 8:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: My Plusnet broadband is down again.
08-02-2013 8:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: My Plusnet broadband is down again.
08-02-2013 8:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: My Plusnet broadband is down again.
08-02-2013 8:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: My Plusnet broadband is down again.
08-02-2013 8:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: My Plusnet broadband is down again.
08-02-2013 8:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: My Plusnet broadband is down again.
08-02-2013 8:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: My Plusnet broadband is down again.
08-02-2013 8:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Razer First thing I tried was changing my dns servers; it didn't make any difference.
Yeah, I found out how to manually change them (the technicolor router supplied doesn't make it easy) back to what it was before these issues and it didn't do anything.
Re: My Plusnet broadband is down again.
08-02-2013 8:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It seems such a bad time for a new customer like myself to have joined, with all these gateway issues then connection dropping, packet losses, lag, interleaving being put on my line.....oh I just want a quiet life
Re: My Plusnet broadband is down again.
08-02-2013 8:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: My Plusnet broadband is down again.
08-02-2013 8:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Razer Hacking me off completely. This on top of the problems I'm already having. At least I know the staff are aware of the issue. I just hope it's fixed quickly. I can't get any pages and trying to use this forum via mobile is awful.
Re: My Plusnet broadband is down again.
08-02-2013 8:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: My Plusnet broadband is down again.