Multiple DSL Dropouts between 11pm and midnight
I don't think we'd ever be able to say what caused that I'm afraid.
Glad to see the connection is still stable now but I'd definitely keep an eye on it.
<img src="http://community.plus.net/visualradius/generated/image13956520112038.png"/>
Glad to see the connection is still stable now but I'd definitely keep an eye on it.
<img src="http://community.plus.net/visualradius/generated/image13956520112038.png"/>
Unfortunately this problem has returned with exactly the same pattern as before. 
I have again experienced multiple DSL outages sometimes after as little as 20 minutes. It has just gone again as I am composing this message (00:38hrs 06 April 2014), and this appears to have had a marked effect on my download/upload speeds. At one point download was as low as 0.61Mbps ( managed to get BT Wholesale Speedtester to work for a change).
At the moment the connection is almost unusable as I just don't know when it is going to drop out next.
I did notice that after my line was 'tweaked' the router stats showed a max possible download of just over 14Mbps but since the problem has resurfaced that has gone back to over 16Mbps. Line has dropped again (00:42hrs-06 April 2014), so just waiting for a brief working window before I hit 'Post'.
Perhaps someone could have another look at this issue?
Many Thanks.
I have again experienced multiple DSL outages sometimes after as little as 20 minutes. It has just gone again as I am composing this message (00:38hrs 06 April 2014), and this appears to have had a marked effect on my download/upload speeds. At one point download was as low as 0.61Mbps ( managed to get BT Wholesale Speedtester to work for a change).
At the moment the connection is almost unusable as I just don't know when it is going to drop out next.
I did notice that after my line was 'tweaked' the router stats showed a max possible download of just over 14Mbps but since the problem has resurfaced that has gone back to over 16Mbps. Line has dropped again (00:42hrs-06 April 2014), so just waiting for a brief working window before I hit 'Post'.
Perhaps someone could have another look at this issue?
Many Thanks.
Apologies for the double post but since 9pm I have lost connection three times - so far - in just ten minutes so it looks like another 'fun' night ahead. 
Oddly enough on the most recent disconnection, the computer was telling me that I was online whilst the router said that it could detect no broadband connection. During this period I was being bounced back to the router log-in page within a matter of seconds. (see attachment)
Oddly enough on the most recent disconnection, the computer was telling me that I was online whilst the router said that it could detect no broadband connection. During this period I was being bounced back to the router log-in page within a matter of seconds. (see attachment)
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Hi,
I think Jaggies advice is pretty sound here
It looks as though the connection is being lost at some point beyond the router which we could do with investigating. If you could raise a fault on the above link, we'll be able to get this investigated further for you.
I think Jaggies advice is pretty sound here
It looks as though the connection is being lost at some point beyond the router which we could do with investigating. If you could raise a fault on the above link, we'll be able to get this investigated further for you.
Ok will follow the fault route as suggested.
Things have settled down a little, insofar as I have only lost connection once this evening, but prior to recent events I have had weeks on end of uninterrupted connection time so something is amiss somewhere.
Many thanks for your assistance.
Things have settled down a little, insofar as I have only lost connection once this evening, but prior to recent events I have had weeks on end of uninterrupted connection time so something is amiss somewhere.
Many thanks for your assistance.
Just by way of a short follow up...
I was surprised to receive a call this morning (it being Easter Saturday
) from a BT Openreach engineer who said he was on his way to sort out my reported line fault. On arrival shortly afterwards he said that he had identified a definite fault on my line and then spent two hours tracking it down to an underground cabling fault which he has now rectified. He also very kindly installed a new BT faceplate which he said would effectively cease my broadband at that point and prevent any possible interference from the (supposedly previously disconnected) upstairs extension socket.
Early test results are very encouraging.
(NB: Fault ticket ticket also apprised).
I was surprised to receive a call this morning (it being Easter Saturday
) from a BT Openreach engineer who said he was on his way to sort out my reported line fault. On arrival shortly afterwards he said that he had identified a definite fault on my line and then spent two hours tracking it down to an underground cabling fault which he has now rectified. He also very kindly installed a new BT faceplate which he said would effectively cease my broadband at that point and prevent any possible interference from the (supposedly previously disconnected) upstairs extension socket.Early test results are very encouraging.
(NB: Fault ticket ticket also apprised).
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