Moving to Infinity 2 FTTP. Is this a migration?
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Moving to Infinity 2 FTTP. Is this a migration?
08-09-2014 3:26 PM
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Re: Moving to Infinity 2 FTTP. Is this a migration?
08-09-2014 4:24 PM
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Sorry to hear that we couldn't swallow the cost and sorry to hear that you're leaving.
If you're migrating away, you shouldn't have any cessation costs to pay however this wouldn't mean any further contractual or notice period costs wouldn't come into play but when you call the Customer Options team to get the MAC code, they should be able to talk you through this and explain any costs that could be involved.
Re: Moving to Infinity 2 FTTP. Is this a migration?
08-09-2014 4:36 PM
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Re: Moving to Infinity 2 FTTP. Is this a migration?
08-09-2014 4:38 PM
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Re: Moving to Infinity 2 FTTP. Is this a migration?
08-09-2014 4:40 PM
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Re: Moving to Infinity 2 FTTP. Is this a migration?
08-09-2014 5:03 PM
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I remember trying to provide for you. I was absolutely gutted that they came back with excess charges on your provide as it's so rare with standalone FTTP, and you were so close to your local aggregation node.
It depends on the type of order placement that BT do. They can do it either by migration, or as a standalone provide.
If they have already placed an order for you, it is likely to be the latter. In which case a termination charge would apply. However I'd recommend double checking it with BT.
Thanks,
Matty
Re: Moving to Infinity 2 FTTP. Is this a migration?
08-09-2014 5:14 PM
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Re: Moving to Infinity 2 FTTP. Is this a migration?
08-09-2014 6:07 PM
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Re: Moving to Infinity 2 FTTP. Is this a migration?
08-09-2014 11:44 PM
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Quote from: madjbright petecov44, I am not being offered FTTP exactly, but it is the only choice that I have for fibre broadband. Read the TBB post linked to from the FTTP Trial post for more details.
Fair enough mate and I will have a look
What winds me up is there are people in this country with 1Gbps both ways. Now I don't know how much it costs the company to give it but I would happily pay full price to have that. You would have thought it would make someone in some sales department somewhere moist but no one seems to give a fig. I did try BT as my exchange says it can do 300/30 but I am told that only a few engineers trialled it and nothing came from it.
Another reason this country is now Britain, Just Britain, it's all divided to the point of stupidity.
Re: Moving to Infinity 2 FTTP. Is this a migration?
09-09-2014 7:08 AM
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- Re: Moving to Infinity 2 FTTP. Is this a migration...