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Moving soon..

7up
Legend
Posts: 15,751
Thanks: 1,524
Fixes: 17
Registered: ‎01-08-2007

Moving soon..

Hi PN
With 7up jnr rapidly increasing in size and this place being way too small for him to learn to crawl, we need to move.
The last time we did this you guys helped out with the BT charges by sorting that in return for X months contract.
Since then I think BT introduced that foul smelling cessation charge...
So, where do we stand now? What charges are there for moving (from you and BT) and if we want to stay with plusnet can you help with them again or have we got to stick out hands in our pockets?
Thanks
7up
I need a new signature... i'm bored of the old one!
5 REPLIES 5
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,174
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Registered: ‎01-01-2012

Re: Moving soon..

The best bet is to speak with our House Moves team.
They'd be able to advise you on what options you've got.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
PeterLoftus
Pro
Posts: 2,583
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Registered: ‎27-05-2011

Re: Moving soon..

Will you get it past SWMBO if you choose your new gaff based on getting fibre or even Virgin  Cheesy
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
7up
Legend
Posts: 15,751
Thanks: 1,524
Fixes: 17
Registered: ‎01-08-2007

Re: Moving soon..

Quote from: Matthew
The best bet is to speak with our House Moves team.

How would one do that? Or would it be better for them to communicate with me here.. so that we have it all in writing? (I think so ;))
I need a new signature... i'm bored of the old one!
davidj66
Aspiring Pro
Posts: 696
Thanks: 47
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Registered: ‎04-09-2008

Re: Moving soon..

@7up -you will be waiting for hell to freeze over if you think they will communicate via the forums Grin
You will have to ring them since the ticket system seems to have been emasculated and they don't deal via email on deals.
See this page https://portal.plus.net/home-broadband/movinghome/
7up
Legend
Posts: 15,751
Thanks: 1,524
Fixes: 17
Registered: ‎01-08-2007

Re: Moving soon..

Quote from: davidj60
@7up -you will be waiting for hell to freeze over if you think they will communicate via the forums Grin
You will have to ring them since the ticket system seems to have been emasculated and they don't deal via email on deals.
See this page https://portal.plus.net/home-broadband/movinghome/

Well nothing has changed since our last move then.. but they still dealt with us via the forums - but we are their favourite customers Wink
I need a new signature... i'm bored of the old one!