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Moving back to ADSL

markrach
Grafter
Posts: 311
Registered: ‎22-10-2008

Moving back to ADSL

Just had a look at my account as i have requested to be removed from the 21cn trial and it appears i have a charge on the account , am i liable for this ?
Other charges remaining on the account:
- Cessation Charge : £20.00
Mark
3 REPLIES 3
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Moving back to ADSL

That is the standard charge which will only be made if the broadband is ceased. Nothing to do with moving back to ADSL
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Moving back to ADSL

As Jim has mentioned, that is the standard ceassation charge which is on all of our ADSL services.
You wouldn't be charged this if you move back to ADSL.  Which I need to have a conversation with Dave about.
markrach
Grafter
Posts: 311
Registered: ‎22-10-2008

Re: Moving back to ADSL

Oh whys that then james  Embarrassed , don't sound too good