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Moved house, Fibre due

nis999
Newbie
Posts: 8
Registered: ‎30-10-2013

Moved house, Fibre due

I moved house last week but we have no land line yet (waiting for Open Reach)
However, when I arranged the move, (moving house and moving to Fibre at the same time) the PlusNet operator told me that if I needed a new router he would put one on order.
With the new line due in 4 days I am panicking, because I cant find the old router after the move and a new one has not arrived.
Is a new router on order?
BobH
1 REPLY
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Moved house, Fibre due

Hi BobH,
I've dispatched the router today for you so you'll receive this prior to you install.
Let us know how you get on.