Moved from Plusnet Pro to Premium - iplayer slow?
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Moved from Plusnet Pro to Premium - iplayer slow?
11-02-2010 8:52 PM
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Is this Plusnet? Is it because I have changed package? I thought streaming counted as line speed on the Premium package?
Re: Moved from Plusnet Pro to Premium - iplayer slow?
11-02-2010 9:01 PM
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To see which gate way your on
http://usertools.plus.net/@gateway
How to change & manage
http://www.plus.net/support/network_performance/broadband_packets_drop.shtml
Also check the ports are being seen correctly other wise it gets incorrectly throttled.
(0x80 and not reading 0x00 in wireshark for example)
More on wireshark
http://www.plus.net/support/broadband/troubleshooting/wireshark.shtml
Re: Moved from Plusnet Pro to Premium - iplayer slow?
11-02-2010 9:08 PM
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Re: Moved from Plusnet Pro to Premium - iplayer slow?
11-02-2010 9:09 PM
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Alternatively try this which may be a bit easier http://forums.thinkbroadband.com/tbbmeter/3741667-wanlan-software-with-tcpudp-and-traffic-management...
This is a screenshot
Re: Moved from Plusnet Pro to Premium - iplayer slow?
11-02-2010 9:18 PM
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http://usertools.plus.net/@gateway
says I am on "unknown" gateway
but a traceroute confirms I am on lo0-central1.pcl-ag04.plus.net, which shows no packet drops.
Wireshark confirms incoming iPlayer packets have DSCP 0x60 = interactive traffic.
I have tried bouncing my connection a few times and have been on pcl-ag01 and pcl-ag02.
Same....
Re: Moved from Plusnet Pro to Premium - iplayer slow?
11-02-2010 9:25 PM
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hope it didn't come as cross as "suck eggs" post........
Re: Moved from Plusnet Pro to Premium - iplayer slow?
11-02-2010 9:34 PM
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Any thoughts anyone? Speeds dropped to an even more suspicious 512kbps....
Is 0x06 correct?
Re: Moved from Plusnet Pro to Premium - iplayer slow?
11-02-2010 9:38 PM
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I suspect a few of us were assuming you were looking at playing live not downloading
Re: Moved from Plusnet Pro to Premium - iplayer slow?
11-02-2010 9:39 PM
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Surely it isn't affecting only me?
Re: Moved from Plusnet Pro to Premium - iplayer slow?
11-02-2010 9:41 PM
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I can't remember which bit iPlayer downloads come under but I suspect it is download servers
http://www.plus.net/support/broadband/speed_guide/download_speeds.shtml
Re: Moved from Plusnet Pro to Premium - iplayer slow?
11-02-2010 9:54 PM
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It was on this basis (having found 20GB too restrictive) that I moved to Premium.
Interestingly, on day 1 of my time on Plusnet (Pro), it showed my iPlayer download usage as "web", which I thought was odd.
I've just checked it now, and it's done it again. I think I'd have rememberd 500MB of web traffic.......
Maybe it's a product change on day 1 of the billing cycle that causes problems. I'll try again tomorrow
Re: Moved from Plusnet Pro to Premium - iplayer slow?
11-02-2010 9:58 PM
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http://www.plus.net/support/broadband/speed_guide/traffic_prioritisation.shtml
Re: Moved from Plusnet Pro to Premium - iplayer slow?
11-02-2010 10:03 PM
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Doesn't that show streaming and browsing as Gold on both Premium and Pro?
Re: Moved from Plusnet Pro to Premium - iplayer slow?
11-02-2010 10:08 PM
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Let me try to clarify.
If you are watching iPlayer live that is streaming and is classed as gold.
If you are downloading iPlayer for watching later that is classed as downloading not streaming.
You said in your first post - and I missed it - "I moved from Plusnet Pro yesterday to Plusnet Premium today, and my iPlayer downloads right now are rather suspiciously running at exactly 1Mbps"
These downloads are rate limited (gold plated) as opposed to watching live aka streaming (gold) which isn't
Re: Moved from Plusnet Pro to Premium - iplayer slow?
11-02-2010 10:19 PM
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I suppose the frustration I feel given that I've been trying to make very informed decisions is:
a) The download server page http://www.plus.net/support/broadband/speed_guide/download_servers.shtml doesn't mention iPlayer
b) The usage graphs showed me all last month that my iPlayer downloads were "streaming" traffic. Why do they not show all the categories? Download servers isn't itemised?
I based my decision to move from Pro to Premium based on the fact that iPlayer downloads were treated as streaming. That said, the reason I originally started downloading iPlayer was because of slow streaming speeds on Tiscali, so I guess I'll be sticking with Premium but not downloading, just streaming.
Still can't decide if I'm happy with this outcome.
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