Move to adsl2+ please
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Re: Move to adsl2+ please
19-05-2021 8:03 PM
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Re: Move to adsl2+ please
19-05-2021 9:54 PM
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Hi Warren
Ah sorry I finished my shift at 6:30. Let’s see how the engineer visit goes on Friday.
If the engineer can’t find a fault and there are still errors we can cap your upload speed at ~0.448kbps which will raise the SNRM target.
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Re: Move to adsl2+ please
20-05-2021 2:05 PM
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Been up over 19 hours now, sitting at 6.5 down and 6.5 up, below are the stats.
Parameters Total Current Quarter Previous Quarter Current Day Previous Day Since Sync
Upstream FEC 131120 199 0 15448 0 131120
Downstream FEC 18305 66 0 6967 0 18305
Upstream CRC 316 7 2 316 0 316
Downstream CRC 185 0 0 185 0 185
Upstream ES 173 6 1 173 0 173
Downstream ES 145 0 0 145 0 145
Upstream SES 0 0 0 0 0 0
Downstream SES 0 0 0 0 0 0
Upstream UAS 62 0 0 62 0 0
Downstream UAS 62 0 0 62 0 0
Upstream LOS 0 0 0 0 0 0
Downstream LOS 0 0 0 0 0 0
Upstream LOF 0 0 0 0 0 0
Downstream LOF 0 0 0 0 0 0
Upstream LOM 0 0 0 0 0 0
Downstream LOM 0 0 0 0 0 0
Re: Move to adsl2+ please
20-05-2021 2:12 PM
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If the up was capped lower as Gandalf suggested and interleaving set on high permanently (I dont mind the extra latency ,with long line anyway) I’d say it should be fine.
There is obviously a wee fault somewhere along the line but where I live that’s quite a common occurance. If the router can take care of the errors I’m not noticing any loading or throughput issues at all.
The weather is terrible outside today, very wet and windy , so if line hasn’t dropped today it should be fine 😊
Re: Move to adsl2+ please
20-05-2021 2:26 PM
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Might you share a full set of line stats please?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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20-05-2021 2:30 PM
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Ah nice, looking good. (Good for a long rural line that is)
I agree, so I've cancelled the engineer visit and I've placed an order to cap your upstream, enable interleaving and put your connection on to a custom stability profile (which basically tells DLM not to make positive changes unless there are zero errors, something we'd normally do to prevent DLM from moving a SNRM target down to 3dB)
All this should take effect from tomorrow. Let us know how it goes.
Re: Move to adsl2+ please
20-05-2021 2:39 PM
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Think it’s better trying to get a profile to suit the errors and dlm to accept them, rather than finding the fault. On a long ancient ancient line like mine there is always going to be a fault, openreach as common around here as the cows 😂
If I can get the line to stay where it is now, at least it’s useable, can stream Netflix etc easily in SD.
I’ll let I run over the weekend and post back next week with an update.
Thanks again Gandalf , you most definatly are a wizard 👍😊
Re: Move to adsl2+ please
20-05-2021 2:48 PM
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Few changes happening tomorrow so not much point putting stats up, I’ll put them up next week when the changes have been active for a while
Re: Move to adsl2+ please
20-05-2021 2:59 PM
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Haha, and makes sense, sounds like a plan Warren.
No problem at all, to leave you with some inspiring words from a man greater than I
"All you have to decide is what to do with the time that's given to you"
Re: Move to adsl2+ please
20-05-2021 5:52 PM
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Think we can close this off now , don’t want to keep thread going as I know you guys are busy, all seems resolved 😊
It changed 2.5 hours ago and the upstream would have appear to have been the problem .
Only had a few hundred fec instead of thousands and only 2 crc and 1 es in the last 2.5 hours instead of hundreds 👍🎉
Since the cap the up SNR is now 19, which appears to have done the trick 😊
Thanks very much for everyone’s input and help, very much appreciated and if anything pops up again I know where to come. 👌
Re: Move to adsl2+ please
20-05-2021 6:08 PM - edited 20-05-2021 6:08 PM
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