More random disconnects/reboots
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More random disconnects/reboots
03-11-2013 2:41 PM
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Thanks
Re: More random disconnects/reboots
03-11-2013 3:17 PM
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Can you run the BT speed test/Further Diagnostics http://speedtest.btwholesale.com ? What's your IP Profile? Has this dropped from before?
Re: More random disconnects/reboots
03-11-2013 3:28 PM
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Re: More random disconnects/reboots
03-11-2013 11:14 PM
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@PlusNet - Would be still be interested if there are any diagnostics over the last 2 weeks and what they show wrt disconnections.
Many thanks
Re: More random disconnects/reboots
04-11-2013 1:57 PM
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<img src="http://community.plus.net/visualradius/generated/image13835733191217.png"/>
Have to admit it doesn't look ideal, but by the same token it could be a lot worse - are those drops leading to reduced speeds?
Re: More random disconnects/reboots
04-11-2013 6:23 PM
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The drops don't (so far) appear to be resulting in reduced speeds - my upstream speed has dropped (I was getting ~9Mbit-12Mbit up for the first 6 weeks or so) however it's always been at least as high as my estimates so I really can't complain about that.
Mainly the drops are frustrating, I work from home mainly (health related) and do a lot of RDP and streamed meetings and obviously the drops knacker that all up.
I'll monitor some more. Have organised TBB ping monitor.
Re: More random disconnects/reboots
06-11-2013 3:55 PM
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Re: More random disconnects/reboots
06-11-2013 4:02 PM
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Re: More random disconnects/reboots
06-11-2013 4:06 PM
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Nov 6 15:36:15 PPP link down (Internet) [87.113.90.169]
Re: More random disconnects/reboots
06-11-2013 4:17 PM
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"Service found to be affected by existing network event."
It looks as though there's an outage in your area at the moment. We've not been provided with an ETR on that at the moment I'm afraid.
Re: More random disconnects/reboots
06-11-2013 4:31 PM
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Is there anyway to find out more - is there perhaps ongoing works in the area?
Seems to be back again as of about 10 minutes ago.
Also what is ETR?
Re: More random disconnects/reboots
06-11-2013 4:42 PM
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ERT stands for Estimated Repair Time.
Re: More random disconnects/reboots
06-11-2013 4:53 PM
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Cheers
Re: More random disconnects/reboots
06-11-2013 4:59 PM
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I hope your connection stays up - if not, please let us know.
Re: More random disconnects/reboots
10-11-2013 1:50 PM
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Hopefully it stays that way and I didn't just jinx it 😉
I am at least happy that Plusnet was the right choice as the support and customer care is pretty good - thanks folks.
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