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More interwebzzz!

mcorne
Dabbler
Posts: 10
Registered: ‎10-05-2012

More interwebzzz!

Can you please regrade us to 21CN ASDL2+ with uncapped upstream Smiley)) <3
7 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 252
Fixes: 69
Registered: ‎27-04-2007

Re: More interwebzzz!

Sorted, the order should complete 7 days from today.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
mcorne
Dabbler
Posts: 10
Registered: ‎10-05-2012

Re: More interwebzzz!

Thank you Smiley
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 252
Fixes: 69
Registered: ‎27-04-2007

Re: More interwebzzz!

No problem, give me a shout if you have any issues afterwards.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
mcorne
Dabbler
Posts: 10
Registered: ‎10-05-2012

Re: More interwebzzz!

The cats are loading a bit quicker now but if possible could you bump up my PN profile?
Cheers Cheesy
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: More interwebzzz!

Hi there,
I'd be happy to but I've just checked on the bit of BTs system that we have access to and it doesn't look like a profile has been set yet - any chance you could run the BT speed tester (http://www.speedtester.bt.com) and let us know what profile is recorded please? We can then set your profile to match that.
mcorne
Dabbler
Posts: 10
Registered: ‎10-05-2012

Re: More interwebzzz!

The IP profile for the line is 13.18Mbps Smiley
Might be that I'm eager as we were only upgraded to ASDL2+ yesterday so the new profile hasn't been set!
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: More interwebzzz!

Duly altered to 13200 Smiley