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More email delays?

chillypenguin
Grafter
Posts: 4,729
Registered: ‎04-04-2007

Re: More email delays?

Moderators Note
Last posted merged in.
Jonathan
aka Chilly
Boriss
Dabbler
Posts: 16
Registered: ‎05-10-2007

Re: More email delays?

I haven't received any mail for 2 days on one email address, my busiest one, it is being passed by my forwarder - so it vanishes somewhere here.  I am beginning to get a feeling of Deja Vu.
VileReynard
Hero
Posts: 12,616
Thanks: 582
Fixes: 20
Registered: ‎01-09-2007

Re: More email delays?

I said [in a possibly related thread]...
Quote from: axisofevil
It's all going to go belly-up again Angry Angry Angry Angry Angry

Bob said:
Quote from: Bob
Quote from: axisofevil
It's all going to go belly-up again Angry Angry Angry Angry Angry

Got to admire your optimism! Wink
Seriously though, don't speak too soon as I'm sure this really isn't going to have a lot of negative impact at all...

"In The Beginning Was The Word, And The Word Was Aardvark."

barquerole
Grafter
Posts: 55
Thanks: 1
Registered: ‎23-07-2007

Re: More email delays?

Quote from: Boriss
I haven't received any mail for 2 days on one email address, my busiest one

It's beyond me why anyone would depend on Plusnet for email.
Roll_eyes
ronflegg
Newbie
Posts: 2
Registered: ‎06-10-2007

Re: More email delays?

I have received NO e-mail via my plus.net account. I use a mail forwarder which sends my mail to both my plusnet account and also a yahoo account.
So I know that all the e-mails on Yahoo should be coming in via Plus.net and yet nothing has been received.
My forwarding service is now warning my of delays as follows (edited to remove specific addresses)
This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 24 hours on the queue on badger.xxx.org.
The message identifier is:    1IdQum-0008Bj-Ub
The date of the message is:    Thu, 4 Oct 2007 06:26:34 -0700 (PDT)
The subject of the message is: Fw: Truth About House Prices | Five Ways To Avoid Tax
The subject of the message is: Fw: Truth About House Prices | Five Ways To Avoid Tax
The address to which the message has not yet been delivered is as follows
  xxxx@fxxx.plus.com
    (ultimately generated from ron@xxx.org)
    Delay reason: SMTP error from remote mail server after initial connection:
    host mx.last.plus.net [212.159.11.64]: 451 Connection temporarily rejected:
    89.16.177.63 has no reverse DNS

Plus net say not many people affected - doesn't help me!!
TheChallenger
Grafter
Posts: 41
Registered: ‎05-10-2007

Re: More email delays?

Quote from: PJ
Did this just start today? Whereabouts are the e-mails coming from? Are e-mails coming through from UK based ISP's or well known providers (like GMail)?
It's possible it might be related to this.
Have you tried e-mailing yourself?

Probably, ALL of my emails are filtered by an external antispam provider (they do an excellent job), and then forwarded to a box that that I collect from, rDNS doesn't work on then so that they can't get spam attacked!!!
Sound like time to change provider ......
This is crazy.
</rant> it is not a fix, do do it without proper notification has to be irresponsible to say the least.

zubel
Community Veteran
Posts: 3,793
Thanks: 4
Registered: ‎08-06-2007

Re: More email delays?

Quote from: TheChallenger
rDNS doesn't work on then so that they can't get spam attacked!!!

Not have an rDNS will not stop them getting "spam attacked"
Not having an rDNS is against RFC1033 ( http://tools.ietf.org/html/rfc1033 ) which your spam providers should be following.
In short, your spam provider should have an rDNS entry for their delivering server.
Running a mail delivery server without an rDNS entry is irresponsible, to say the least.
B.
TheChallenger
Grafter
Posts: 41
Registered: ‎05-10-2007

Re: More email delays?

Quote from: Barry
Quote from: TheChallenger
rDNS doesn't work on then so that they can't get spam attacked!!!

Not having an rDNS is against RFC1033 ( http://tools.ietf.org/html/rfc1033 ) which your spam providers should be following.
In short, your spam provider should have an rDNS entry for their delivering server.



I may have it wrong, can you check them then for me please , here is a header from an email earlier this week:
Received: from [217.72.243.41] (helo=uk.advascan.com)
  by pih-sunmxcore09.plus.net with esmtp (PlusNet MXCore v2.00) id 1Icorv-00027s-Is
  for postbox@username.plus.com; Tue, 02 Oct 2007 22:01:28 +0100

Thanks

jnwright
Grafter
Posts: 281
Thanks: 1
Registered: ‎05-04-2007

Re: More email delays?

Do a Reverse DNS lookup at http://www.dnsstuff.com/tools/ptr.ch?ip=217.72.243.41 and you'll find the answer is:
217.72.243.41 PTR record: uk.advascan.com. [TTL 14400s] [A=217.72.243.40] *ERROR* A record for uk.advascan.com. does not point back to original.
That's probably why it doesn't work!
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: More email delays?

Quote from: TheChallenger
I may have it wrong, can you check them then for me please , here is a header from an email earlier this week:
Received: from [217.72.243.41] (helo=uk.advascan.com)
  by pih-sunmxcore09.plus.net with esmtp (PlusNet MXCore v2.00) id 1Icorv-00027s-Is
  for postbox@username.plus.com; Tue, 02 Oct 2007 22:01:28 +0100

The server above should be fine. Whilst the forward and reverse DNS entries don't match, it does have rDNS configured:
C:\Users\Bobby>nslookup 217.72.243.41
Server:  pth-cdns01.plus.net
Address:  212.159.13.49:53
Name:    uk.advascan.com
Address:  217.72.243.41

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: More email delays?

Quote from: ronflegg
This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 24 hours on the queue on badger.xxx.org.
The message identifier is:    1IdQum-0008Bj-Ub
The date of the message is:    Thu, 4 Oct 2007 06:26:34 -0700 (PDT)
The subject of the message is: Fw: Truth About House Prices | Five Ways To Avoid Tax
The subject of the message is: Fw: Truth About House Prices | Five Ways To Avoid Tax
The address to which the message has not yet been delivered is as follows
  xxxx@fxxx.plus.com
    (ultimately generated from ron@xxx.org)
    Delay reason: SMTP error from remote mail server after initial connection:
    host mx.last.plus.net [212.159.11.64]: 451 Connection temporarily rejected:
    89.16.177.63 has no reverse DNS

Looks to me like it's sorted now. You still having the same problems?
C:\Users\Bobby>nslookup 89.16.177.63
Server:  pth-cdns01.plus.net
Address:  212.159.13.49:53
Name:    badger.bleb.org
Address:  89.16.177.63

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

canford
Grafter
Posts: 164
Registered: ‎01-08-2007

Re: More email delays?

Hi,
Are Plusnet mail servers refusing connections? I've received about 25% of my normal mail today. Mail sent to my own address has not been delivered and  mail which I know was sent by a Shan friend (Myanmar/Burma) is also missing. (Myanmar is partially connected to the outside world again.)
Thank you.
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: More email delays?

Quote from: canford
Are Plusnet mail servers refusing connections? I've received about 25% of my normal mail today. Mail sent to my own address has not been delivered and  mail which I know was sent by a Shan friend (Myanmar/Burma) is also missing.

They definitely appear to be accepting connections and we're not aware of any issues:
C:\Users\Bobby>telnet mx.core.plus.net 25
220 mx.core.plus.net ESMTP Exim Sat, 06 Oct 2007 19:57:29 +0100

C:\Users\Bobby>telnet mx.last.plus.net 25
220 mx.core.plus.net ESMTP Exim Sat, 06 Oct 2007 19:59:00 +0100

Does mail sent to your address get bounced back to the sender? Is it mail that's being sent from a specific address that's not getting through? Have you checked your 'Spam' folder?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

canford
Grafter
Posts: 164
Registered: ‎01-08-2007

Re: More email delays?

Thanks for the prompt reply.
Mail is not bounced back as far as I can tell.
Various addresses appear to give problems.
I check my spam folder at times like this.... and I'm bound to say that your Spam filtering does a pretty good job. Only the odd false positive... which is why I've started using PlusNet for my mail once again.  Grin
The tricky bit is that this problem appears to be intermittent.
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: More email delays?


Yes, I know it's only 20 minutes, but it is a " PlusNet - Thank you for your question" email.
Header shows a delay - probably by EXIM:
Quote
Delivery-date: Thu, 11 Oct 2007 14:40:54 +0100
Received: from ptb-relay01.plus.net ([212.159.14.212])
  by pih-sunmxcore11.plus.net with esmtp (PlusNet MXCore v2.00) id 1IfyHW-0001BJ-8Z
  for xxx@xxx.f9.co.uk; Thu, 11 Oct 2007 14:40:54 +0100
Received: from [192.168.97.35] (helo=fhw-portal02.servers.plus.net)
by ptb-relay01.plus.net with esmtp (Exim) id 1Ifxxw-0007z2-38
for xxx@xxx.f9.co.uk; Thu, 11 Oct 2007 14:20:40 +0100