Showing results for 
Search instead for 
Did you mean: 

Modem/Router Advice (Part 2)

Posts: 3
Thanks: 2
Fixes: 1
Registered: ‎04-09-2020

Modem/Router Advice (Part 2)

Hello all,

Help and advice required please!

As just posted in a thread (originally named "Modem/Router Advice (Part 1)" ), we've been experiencing problems with our old Thomson router.

As part of the troubleshooting, we are using a Huawei HG633 and this is allowing us to work as before with our home computing devices. However, we cannot access the work network, which was possible through the Thomson. Our work laptops use Cisco AnyConnect. It reports connection to the VPN and then the system scan reports "no policy server detected. default network access in effect".

Does anyone know is this something that requires changing settings on the router?