cancel
Showing results for 
Search instead for 
Did you mean: 

Modem Delivery

NEDDERS12
Dabbler
Posts: 13
Registered: 22-06-2009

Modem Delivery

Hi everyone I have recently signed up to Plusnet with my account due to be activated on the 26th, will the modem arrive before this date.
Its just looking at the order tracker, it looks it will be delivered after activation as it seems to be a step by step process.
Any help will be much appreciated thanks Wink
3 REPLIES
Moderator
Moderator
Posts: 18,499
Thanks: 1,797
Fixes: 221
Registered: 11-01-2008

Re: Modem Delivery

It's normally delivered before activation, one of the comms team would be able to clarify.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Modem Delivery

Hi Nedders,
I've just checked your account.  Your router was ordered about 24 hours ago, but hasn't been dispatched yet.  I'd expect it to be with you tomorrow.
NEDDERS12
Dabbler
Posts: 13
Registered: 22-06-2009

Re: Modem Delivery

Thanks a lot.
I received it this morning Smiley