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Missing Router??

Beermonsta
Grafter
Posts: 36
Thanks: 2
Registered: 08-09-2015

Missing Router??

Hi, im new to the forums so please be gentle with me!!
My broadband is due to go live on the 16th, and my account is still showing 'Order Has Not Yet Been Place', will I get the router in time for my connection going live, or is it on the way and there has been a glitch somewhere along the line?
Thanks in advance! Smiley
4 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Missing Router??

The router is normally dispatched to arrive a couple of days before activation, however I've just manually ordered it for you now.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Superuser
Superuser
Posts: 12,608
Thanks: 3,882
Fixes: 25
Registered: 22-08-2007

Re: Missing Router??

Hi Beermonsta,
A warm welcome to the forums.  With a handle like that I'm guessing that you're a fellow CAMRA member?
Beermonsta
Grafter
Posts: 36
Thanks: 2
Registered: 08-09-2015

Re: Missing Router??

Thanks Chris and Townman!
@Townman
Not yet, another thing I have to do real soon!
Beermonsta
Grafter
Posts: 36
Thanks: 2
Registered: 08-09-2015

Re: Missing Router??

Just to let you know Chris, the router arrived this morning.
Thanks Again!  Smiley