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- Re: Migration
Migration
02-12-2007 5:08 PM
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Would any member of the PlusNet staff know if BT have provided an activation date in regards to my migration order?
Thanks in advance.
Thanks in advance.
Message 1 of 8
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Re: Migration
02-12-2007 5:15 PM
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Hi there,
The due date is showing as the 4th December, so it should only be a couple of days. Usually they do the work in the night so you should (hopefully) wake up in the morning and need to change the username and password in your connection hardware.
Hope that helps,
The due date is showing as the 4th December, so it should only be a couple of days. Usually they do the work in the night so you should (hopefully) wake up in the morning and need to change the username and password in your connection hardware.
Hope that helps,
Message 2 of 8
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Re: Migration
02-12-2007 6:42 PM
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Hi Matt -
That's great news. Thanks for the quick reply.
That's great news. Thanks for the quick reply.
Message 3 of 8
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Re: Migration
03-12-2007 11:47 AM
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I joined PlusNet on 22 Nov and phoned PN on 27 Nov to ask to expedite my order and was informed the order had not been submitted, so had to give my MAC again. The hardware was delivered on 29 Nov. I need to have activation by 4 Dec to prevent next payment to the ISP I am leaving. Any chance?
Message 4 of 8
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Re: Migration
03-12-2007 11:53 AM
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Hi there,
Your migration is still due to complete tomorrow.
I'm afraid that there is nothing I can do to speed it up beyond this point.
Your migration is still due to complete tomorrow.
I'm afraid that there is nothing I can do to speed it up beyond this point.
Message 5 of 8
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Re: Migration
03-12-2007 12:03 PM
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Thanks for the information and speedy reply
Message 6 of 8
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Re: Migration
04-12-2007 12:56 PM
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Quote from: orbrey Hi there,
The due date is showing as the 4th December, so it should only be a couple of days. Usually they do the work in the night so you should (hopefully) wake up in the morning and need to change the username and password in your connection hardware.
Well everything happened like you said. Woke up this morning to find I couldn't connect to my old ISP, so changed username and password in router and was quickly connected to Plusnet.
Great service.
thanks
Message 7 of 8
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Re: Migration
04-12-2007 1:05 PM
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Nice one.
Good to have you onboard
Good to have you onboard
Message 8 of 8
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