I'm scheduled to have my phone and broadband migrated from Sky to PNet tomorrow (23rd), this has been confirmed by both PNet and Sky. However the order tracking info reports the broadband is due to complete on the 24th PM. Should I be able to use broadband tomorrow or will I have to wait until Friday afternoon? Thanks.
Hiya, We normally quote the next working day because the order can complete at *any* time of the day. Basically it should be active at some stage tomorrow.
Ok, thanks for the quick reply. Looking forward to tomorrow. Incidentally, I must say I've been very impressed with the level of service shown on this forum. Having said that, I hope I don't need to use it! Thanks Again
Hi Guys Looks like BT have done their bit - phone and router have been down but both now back up with good router synch. I've changed the username and password but authentication is failing against host ERX29.Edinburgh7. I'm guessing you now need to activate my account? If so, could this be done asap please? Thanks Again
Excellent JoJo - connected straight away. Very impressed with the migration process. Also currently synched at 3Mb (I know that may change), but never got more than 1.5 from Sky ADSL2+! Have a great Xmas. GRA
