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Migrating Out question

dieselglider
Rising Star
Posts: 91
Thanks: 2
Fixes: 1
Registered: ‎27-11-2007

Migrating Out question

My billing period starts on the 24th of each month, and the 23rd Feb 2010 should be the end of my 12 month BBYW Pro, w/£3 discount contract. 
However, the £3 discount wasn't created until the 25th Feb '09 (so only 11 months discount received thus far), and the router order wasn't fulfilled until the 26th Feb '09.  So, if I migrate out before the 23rd Feb this year, am I falling foul of the the 12 month contract conditions regarding ownership of the router, or monthly sub owed?
6 REPLIES 6
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Migrating Out question

knowing PN I would think so, but after that you can give 10 days notice, So 23rd + 10 days will take you past the 26th, or maybe 10 days on the 17th
abbiati50
Grafter
Posts: 46
Thanks: 1
Registered: ‎23-09-2008

Re: Migrating Out question

as this is open already;
what do i have to do to move to another provider ?
thanks
Addnan
Grafter
Posts: 415
Registered: ‎14-08-2009

Re: Migrating Out question

@abbiati50
Cancellation  0845 140 6002  09:00 – 17.30 every weekday (except Bank Holidays)
Give them  a ring. They will give MAC within 4 days. You then take that to your new provider.
abbiati50
Grafter
Posts: 46
Thanks: 1
Registered: ‎23-09-2008

Re: Migrating Out question

thanks !
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Migrating Out question

@dieselglider, the deferred hardware contract will run until 26th February (you can check this in your Account Summary in the Member Centre).
dieselglider
Rising Star
Posts: 91
Thanks: 2
Fixes: 1
Registered: ‎27-11-2007

Re: Migrating Out question

Ok, thanks.