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Member Centre login problem

brockleyse4
Newbie
Posts: 5
Registered: 18-01-2010

Member Centre login problem

Is their a general problem logging into the member centre today?
I was able to log in ok yesterday. I haven't changed my password or browser settings since then.
I got a password reminder, which confirmed the username/password I was using, but I get the 'Invalid username or password. Please try again.' message.
I even went into the brower's internet options privacy actions to specifically add the plus.net domain to the allow list, but still can't log in.
4 REPLIES
Community Veteran
Posts: 6,364
Thanks: 490
Fixes: 45
Registered: 30-07-2007

Re: Member Centre login problem

It's working fine here.
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Member Centre login problem

I'm not aware of any generic issues and I've been able to log in to your account without any problems.
Are you making sure that you've selected 'Plusnet' from the dropdown box?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
brockleyse4
Newbie
Posts: 5
Registered: 18-01-2010

Re: Member Centre login problem

Yes, plusnet was selected in the dropdown.
brockleyse4
Newbie
Posts: 5
Registered: 18-01-2010

Re: Member Centre login problem

Managed to log in today from a different computer. Don't know what the problem was, but thanks anyway.