Massive speed drop
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- Re: Massive speed drop
Massive speed drop
12-01-2008 2:26 PM
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I am a plusnet customer who had my line upgraded to max dsl a couple of months ago. Since the initial week my dl speed was about 170kb/s.
This week the speed has been about 12kb/s. I have not changed anything on my setup, no viruses etc.
This was today:
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 1500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 2656 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 57 kbps
Thursday:
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 1750 kbps
DSL connection rate: 448 kbps(UP-STREAM) 1920 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 82 kbps
Modem settings: Netgear 834dg
ADSL Link Downstream Upstream
Connection Speed 2656 kbps 448 kbps
Line Attenuation 40 db 10.5 db
Noise Margin 10 db 25 db
Anyone help me? I have not changed any settings
Re: Massive speed drop
12-01-2008 2:54 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Massive speed drop
12-01-2008 3:46 PM
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"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Massive speed drop
12-01-2008 3:53 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Massive speed drop
12-01-2008 4:04 PM
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Since 2M > 1750 kbps ....
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Massive speed drop
12-01-2008 4:15 PM
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Provided there isn't anything else using the connection (as jelv says, p2p programs such as utorrent, or the BBCs iPlayer or 4od) then it does seem that there is a fault there. Please check that the speed remains slow with the ADSL modem/router plugged into the master socket and all other items disconnected from the phone line, if so then we can certainly raise this for investigation for you.
In order to do this please raise a fault at http://faults.plus.net and we will run some line tests and get back to you.
Hope that helps,
Re: Massive speed drop
12-01-2008 4:39 PM
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Quote from: axisofevil His profile says 1750 kbps, but he is sync'ing at 2656kbps
Since 2M > 1750 kbps ....
But difference between 2656 and his profile of 1750 is totally insignificant compared to the difference between the profile of 1750 and the 57 kbps actual throughput.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Massive speed drop
12-01-2008 4:52 PM
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I already have a fault open orbrey
Cheers
Re: Massive speed drop
12-01-2008 5:38 PM
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Re: Massive speed drop
24-01-2008 7:19 PM
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