cancel
Showing results for 
Search instead for 
Did you mean: 

Managed to escape Talktalk, hello Plusnet

paulcornwall
Newbie
Posts: 3
Registered: 16-09-2014

Managed to escape Talktalk, hello Plusnet

After having the worst customer experience with Talktalk I eventually had to take them to OFCOM in order to leave my contract Fee free. I hope I have made the right decision going with PlusNet. Just a quick question what router is provided with the fibre service. Many thanks Paul.
4 REPLIES
DanHodby
Grafter
Posts: 248
Registered: 23-10-2013

Re: Managed to escape Talktalk, hello Plusnet

Hey paulcornwall,

Congratulations on escaping..... Wink
The router we supply is a Technicolour TG582n
Superuser
Superuser
Posts: 11,909
Thanks: 3,275
Fixes: 22
Registered: 22-08-2007

Re: Managed to escape Talktalk, hello Plusnet

Hi Paul,
Welcome to PlusNet and the forums.
The router supplied with FTTC is the fibre version of the TG582n.  The modem is supplied by BTOR.
Whatever your problems were with TalkTalk, I do hope that they were not related to your local circuit, for if they were, the problem will remain and will need to be addressed by PlusNet.
Hope all goes well for you,
Kevin
Community Veteran
Posts: 3,380
Thanks: 4
Registered: 18-01-2013

Re: Managed to escape Talktalk, hello Plusnet

Continuing from Townman, what were the issues you were having with TalkTalk ?
If they were connection or speed issues, they may follow you to whatever ISP you choose until any faults are repaired.
Community Veteran
Posts: 1,894
Thanks: 3
Registered: 20-10-2012

Re: Managed to escape Talktalk, hello Plusnet

Welcome aboard Paul!  Wink
Geoff,
York.