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MX records pointing at Postini again

praethon
Grafter
Posts: 61
Registered: 03-06-2007

MX records pointing at Postini again

Back in March I raised a ticket to be removed from Postini (ticket ID 24370571) and have my MX records pointing at the Plusnet mail servers. This was working fine until 06/04/08 when the headers show that I have been redirected back to the Postini mail servers again. I thought maybe this was a temporary thing, but one week later it is still happening.
Can anyone shed any light on why this has happened?
5 REPLIES
Community Veteran
Posts: 26,687
Thanks: 910
Fixes: 10
Registered: 10-04-2007

Re: MX records pointing at Postini again

Have you changed and of the spam settings in manage my mail?
jelv (a.k.a Spoon Whittler)
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praethon
Grafter
Posts: 61
Registered: 03-06-2007

Re: MX records pointing at Postini again

Quote from: jelv
Have you changed any of the spam settings in manage my mail?

No, I haven't changed anything. It looks like it is tied in with the host of other problems identified last week relating to Postini and anti-spam. I have now raised a ticket.
Community Gaffer
Community Gaffer
Posts: 13,294
Thanks: 1,070
Fixes: 86
Registered: 04-04-2007

Re: MX records pointing at Postini again

Looks like a DNS update script has swung you back round to Postini. To be honest this shouldn't really matter as long as the spam and edge filters are switched off. Postini won't be rejecting anything if you configure your settings like this.
We /might/ be able to opt you back out manually but it's a bit messy TBH as the scripts we did have to do this will no longer work. I personally would advise against it as it's more likely to result in issues when we have to make future changes to the platform.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

praethon
Grafter
Posts: 61
Registered: 03-06-2007

Re: MX records pointing at Postini again

As long as there are no complications from pointing at Postini then I am happy to leave things. Can you update the ticket (24739435 ) to reiterate your post above and then I will close it.
Community Gaffer
Community Gaffer
Posts: 13,294
Thanks: 1,070
Fixes: 86
Registered: 04-04-2007

Re: MX records pointing at Postini again

I'll pass the message onto the engineer who's been looking at your ticket.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵