Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
MX records pointing at Postini again
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- MX records pointing at Postini again
MX records pointing at Postini again
13-04-2008 11:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Back in March I raised a ticket to be removed from Postini (ticket ID 24370571) and have my MX records pointing at the Plusnet mail servers. This was working fine until 06/04/08 when the headers show that I have been redirected back to the Postini mail servers again. I thought maybe this was a temporary thing, but one week later it is still happening.
Can anyone shed any light on why this has happened?
Can anyone shed any light on why this has happened?
Message 1 of 6
(1,401 Views)
5 REPLIES 5
Re: MX records pointing at Postini again
13-04-2008 2:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have you changed and of the spam settings in manage my mail?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 2 of 6
(470 Views)
Re: MX records pointing at Postini again
13-04-2008 3:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: jelv Have you changed any of the spam settings in manage my mail?
No, I haven't changed anything. It looks like it is tied in with the host of other problems identified last week relating to Postini and anti-spam. I have now raised a ticket.
Message 3 of 6
(470 Views)
Re: MX records pointing at Postini again
14-04-2008 4:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Looks like a DNS update script has swung you back round to Postini. To be honest this shouldn't really matter as long as the spam and edge filters are switched off. Postini won't be rejecting anything if you configure your settings like this.
We /might/ be able to opt you back out manually but it's a bit messy TBH as the scripts we did have to do this will no longer work. I personally would advise against it as it's more likely to result in issues when we have to make future changes to the platform.
We /might/ be able to opt you back out manually but it's a bit messy TBH as the scripts we did have to do this will no longer work. I personally would advise against it as it's more likely to result in issues when we have to make future changes to the platform.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 4 of 6
(470 Views)
Re: MX records pointing at Postini again
14-04-2008 4:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As long as there are no complications from pointing at Postini then I am happy to leave things. Can you update the ticket (24739435 ) to reiterate your post above and then I will close it.
Message 5 of 6
(470 Views)
Re: MX records pointing at Postini again
14-04-2008 4:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'll pass the message onto the engineer who's been looking at your ticket.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 6 of 6
(470 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- MX records pointing at Postini again