MC Afee / Microsoft issues
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MC Afee / Microsoft issues
21-08-2012 8:32 PM
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I am one of the customers which cannot access the internet due to the latest mc afee or windows updates.
The call centre have told me that I should try to do a system restore and / or mc afee uninstall.
Can anyone here confirm exactly what is necessary?
do not think I should be doing both and also once mc afee downloads the updates isn't the problem going to reappear?
I am accessing the internet via another laptop which does not have mc afee but I want my main computer to work.
Thanks
Re: MC Afee / Microsoft issues
21-08-2012 8:45 PM
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Re: MC Afee / Microsoft issues
21-08-2012 9:49 PM
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PS: Is this topic in the correct place?
Re: MC Afee / Microsoft issues
21-08-2012 10:02 PM
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Also i am worried that in the time lag between uninstalling mc afee and installing a new antivirus, my computer could become infected. Is there any way of avoiding this problem?
thanks
Re: MC Afee / Microsoft issues
21-08-2012 10:08 PM
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Bob Pullen
Plusnet Product Team
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Re: MC Afee / Microsoft issues
21-08-2012 10:32 PM
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Quote from: riccardob I was thinking of using avg but the free option does not have a firewall, only antivirus.
The Windows firewall is perfectly fine, has been for the past 8 years. I wouldn't recommend AVG any more though.
Quote from: riccardob Also i am worried that in the time lag between uninstalling mc afee and installing a new antivirus, my computer could become infected. Is there any way of avoiding this problem?
Disconnect from the Internet. Set your web browser to open without loading a home page. Make sure that when you uninstall Mcafee you re-engage the Windows firewall. Re-connect to the internet. Open your web browser without add-ons. Enter the address of the supplier of the new security software directly in the address bar of your web browser. Download it, install it, update it and run a scan with it.
Re: MC Afee / Microsoft issues
21-08-2012 10:42 PM
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Re: MC Afee / Microsoft issues
21-08-2012 11:03 PM
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Re: MC Afee / Microsoft issues
22-08-2012 8:53 AM
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