Loyal Customer offer

[#1]

Thank you for your offer to save £5 a month on my account if i stay and get locked in to a 12 month contract.
I will decline this offer but if like redten you give me a p4 desktop a laptop and unlimted download for £21 a month I would gladly to stay with F9 for 3 years
Puddy

[#2]

Did redten not go bust!!
Chilly

[#3]

Nope go to their web site www.redten.co.uk
puddy

[#4]

I thought it was a great deal, and I took it up this morning.
Strange though my speed has dropped in the last 2 hours  frmo a consistent 1.8Mbps to 500kbps
Must be a coincidence ............. or Help I'm trapped!

[#5]

Quote from: puddy

if like redten you give me a p4 desktop a laptop and unlimted download for £21 a month I would gladly to stay with F9 for 3 years Puddy

Puddy, why do you need an extra laptop from Plusnet? Haven't you got one from Redten? 
Though pleased with the offer, I have some doubts about some detail. While agreeing with the offer and signing a new 12 months contract one might practically be shifted from an old legacy contract to a new, revised one with no legacy rights. Isn't it so? I hope I am wrong.  Could anybody explain, please? 

[#6]

Quote from: the

I thought it was a great deal, and I took it up this morning. Strange though my speed has dropped in the last 2 hours  frmo a consistent 1.8Mbps to 500kbps Must be a coincidence ............. or Help I'm trapped!

Might be a coincidence - it is a chilly Saturday mornig after all - everybody is on the net... 

[#7]

Quote from: the

I thought it was a great deal, and I took it up this morning. Strange though my speed has dropped in the last 2 hours  frmo a consistent 1.8Mbps to 500kbps Must be a coincidence ............. or Help I'm trapped!

Glad to hear you're happy with it.
In terms of the slow speeds you're experiencing at the moment I can assure you it's nothing to do with the new contract offer!
It could be related to a pipe drop we experienced this morning, we're currently working to rebalance the network.
What's your sync speed at the moment? You can find this from your modem/router, or by completing a BT Speedtest.

[#8]

I'm on the old PAYG fixed 2mb as I was happy getting that consistently.
BT Tester is down.
Router stats
Type  Fast   
Status No Defect

Downstream    Upstream

Data rate
2272 288

Noise margin
18.1 25.0

Output power
19.5 11.9

Attenuation
40.5 23.0

[#9]

One account that I administer had the offer e-mail, but this one didn't.
However, I've accepted the offer on both accounts but no ticket confirmation e-mail on this account - ok on the other one.
So a bit puzzled by this. I assume the offer is open to all MN customers, especially as I've been here since the original MN days and really am a loyal customer.
Terry.

[#10]

If PN customers accept this offer I assume you can still change products within Plus Net?
David

[#11]

Terry,
It's a phased email, so you should get the email eventually. That said, now you've raised a ticket we'll add the discount for you manually.
David,
Yes, the only limitation on the offer is that you stay for 12 months. You can change product within this time and still keep the discount.

[#12]

I've been with PlusNet since November 2003 but haven't as yet received the 'Loyal Customer' discount offer e-mail.
I'll certainly accept it when I do receive it and look forward to getting both the e-mail and the discount!

[#13]

Quote from: chillypenguin

Did redten not go bust!!

They may well do with that kind of offer.
I remember signing up for a deal with Libertysurf offering unlimited access for the unsubstainable price of £20/year.
They had so many takers it turned out to be just that....unsustainable.
Libertysurf are still here under the Tiscali flag....just!

[#14]

The red internet one is 36 monthly payment at £12,99 plus conection fee

[#15]

In the event that someone who has signed up to this loyalty discount offer wanted to leave within the 12-month period, what would the penalty be?
- Pay back the £30 incentive, or
- the remainder of the 12 months subscription?