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Lower than expected Line Speed

MrT
Grafter
Posts: 379
Registered: 30-06-2010

Lower than expected Line Speed

My router has been in sync at 4894Mbps for the past 16 days.
At some point during that time, my PN Line Speed has dropped from 4.3Mb to 2.9Mb.
I don't understand why! Can anyone explain? Sad
8 REPLIES
St3
Aspiring Champion
Posts: 2,583
Thanks: 463
Fixes: 4
Registered: 13-07-2012

Re: Lower than expected Line Speed

im also having connection speed issues tonight
MrT
Grafter
Posts: 379
Registered: 30-06-2010

Re: Lower than expected Line Speed

I've just checked and my IP Profile on BTW Performance Tester is 4.32Mb - just as expected.
So it looks like a PN issue - possibly!
MrT
Grafter
Posts: 379
Registered: 30-06-2010

Re: Lower than expected Line Speed

Updates from this morning attached.
PN Line Speed needs to be adjusted please.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Lower than expected Line Speed

I've updated the profile on our side for you.
Chris Pettitt
Cloud Environments Engineer
gofaster
Rising Star
Posts: 364
Thanks: 11
Registered: 01-08-2007

Re: Lower than expected Line Speed

Did you also uncap the upload speed for MrT ?
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Lower than expected Line Speed

No - it wasn't requested.
Chris Pettitt
Cloud Environments Engineer
MrT
Grafter
Posts: 379
Registered: 30-06-2010

Re: Lower than expected Line Speed

Thanks Chris.
Download Speed now back to normal.  Smiley
PS I do not want my upload uncapped, thank you. It just makes my line unstable! So please leave alone.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Lower than expected Line Speed

No worries at all Smiley
I've not touched your upload speeds so no worries there.
Chris Pettitt
Cloud Environments Engineer