Low upstream speed
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- Re: Low upstream speed
Low upstream speed
29-11-2011 10:38 AM
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but my upstream speed has dropped to 1kbs (on a good day 2kbs). Is this normal?
I am running a Macbook Pro laptop with OS X 10.6.8.
The wireless router is the Thomson unit supplied by PN with firmware 8.2.7.8.
The DSL Connection data is attached below.
The BT broadband speed test fails on test 1 upload speed: only 4 threads!: an error has occurred!
I have raised a question (49235196) but without any response.
Any ideas would be gratefully welcomed!
Re: Low upstream speed
29-11-2011 10:47 AM
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Re: Low upstream speed
29-11-2011 11:36 AM
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Are the tests done wired or wirelessly?
Jojo
Re: Low upstream speed
29-11-2011 11:59 AM
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BT was via ethernet, my.broadbandspeed.co.uk was via wireless.
I've just repeated the latter but via ethernet: D1965kbs, Up 381kbs, which is more
reasonable. Does this mean that PN's six-week-old router is u/s for wireless?
Thank you for the prompt response.
Re: Low upstream speed
29-11-2011 12:08 PM
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Re: Low upstream speed
29-11-2011 12:23 PM
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The speeds I gave you were via ethernet. I have repeated them using wireless
getting D1992, Up 31, Thus the wireless up speed is 12 times slower than the
ethernet one.
Re: Low upstream speed
29-11-2011 2:22 PM
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I'll see if I can locate a TG585v7 router for you, this will resolve the issue.
Jojo
Re: Low upstream speed
29-11-2011 2:35 PM
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Thank you for your courteous, efficient and prompt responses,
jms
Re: Low upstream speed
29-11-2011 3:15 PM
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You're welcome. I've popped it in 1st class post, so you should get it tomorrow hopefully.
Jojo
Re: Low upstream speed
30-11-2011 3:45 PM
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New router received, speeds back to "normal". Thank you to PN staff!
Re: Low upstream speed
30-11-2011 3:47 PM
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